Contact & Support

We love to hear from our customers, natural health nuts, and plant enthusiasts! Explore helpful resources and contact us directly using the information below.

Online Ordering Support

If you purchased a product from our online store and have a question about your order please call 855.972.0529 or email gaiaherbs@worldpantry.com.

Questions About Your Account

Need assistance signing into your account, or changing your account information or password? Would you like help viewing your current & past orders? Visit our Account Center Help page.

Shipping & Payment Information

When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day and you will receive it in 1 to 3 business days depending on your ZIP Code. You will receive FREE Shipping on all orders over $49. Learn more on our Shipping Information page.

Our Satisfaction Guarantee

If you are not absolutely satisfied with a purchase made on gaiaherbs.com, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple. Learn more about our 100% Satisfaction Guarantee.

Sign Up for Recurring Delivery

Sign up for our Recurring Delivery program, and you'll get your favorite products delivered right to your door on a schedule you choose. It's as easy as 1-2-3: Just choose the products you want, decide on the shipping schedule, and give us a call at 866-972-6879. Your first order will arrive in a few days! Learn More about Recurring Delivery.

Helpful Resources

Below are some resources that may help but always feel free to contact us directly!

Shop Products Herb Reference Guide Meet Your Herbs Careers at Gaia Where to Buy Herbal FAQ

Send A Message

Customer & Retailer Support

New & Existing Orders

1.855.972.0529

Product or Ingredient Inquiries

1.800.831.7780

Retail Partner Support

1.800.831.7780
Additional Contact Information

Corporate Office

1.800.831.7780

Fax

1.800.717.1722

Email

info@gaiaherbs.com

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