Online Ordering Support
Questions About Your Account
Need assistance signing into your account, or changing your account information or password? Would you like help viewing your current & past orders? Visit our Account Center Help page.
Shipping & Payment Information
When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day and you will receive it in 1 to 3 business days depending on your ZIP Code. You will receive FREE Shipping on all orders over $49. Learn more on our Shipping Information page.
Our Satisfaction Guarantee
If you are not absolutely satisfied with a purchase made on gaiaherbs.com, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple. Learn more about our 100% Satisfaction Guarantee.
Sign Up for Recurring Delivery
Sign up for our Recurring Delivery program, and you'll get your favorite products delivered right to your door on a schedule you choose. It's as easy as 1-2-3: Just choose the products you want, decide on the shipping schedule, and give us a call at 866-972-6879. Your first order will arrive in a few days! Learn More about Recurring Delivery.